Page 1225 - Xmo Strata - Bulletin Archive

Health, Safety & Environmental Bulletin No 460

23 April 2015

300 Xmo Strata Positive Interventions

We recently made our 300 positive intervention, where we approached somebody that was doing something
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unsafe or hazardous and proactively discussed the problem with them.

Making a positive intervention shows that you care about the persons wellbeing, and if done correctly can result
in improved safety culture across the site/company. Making a positive intervention correctly in a way that will be
received positively usually relies on you having the right attitude, make the intervention because you care, not
because you want to tell them they are wrong. Start by introducing yourself, and praising something they are
doing well, explain what you think is the problem and ask them if there is a way they could do it safer – offer
advice, don’t lecture.

We encourage all our teams to address any unsafe behaviour they witness in order to prevent accidents and
maintain a strong and proactive safety culture. However some people can become abusive or even aggressive
when asked to think about the unsafe act they are undertaking. There are techniques that can be used to reduce
the risk of a conflict:

• Never confront someone in front of others; the person may get defensive which could lead to confrontation
or aggression.
• Approach the person in a calm manner, never raise your voice and take them out of earshot of others.

• Instead of accusing someone of breaking rules or working dangerously, express concern about their welfare
and say that you are worried that they might get hurt. This is far more likely to be received well.

• If you approach someone in a concerned and caring way, the risk of violence should be nil – if violence is
threatened or the person becomes hostile, back away and weigh up the risk of the unsafe act against the risk
of confrontation.
To see a safety short that explains more about intervening positively or actively caring, please use the
following link:- https://www.youtube.com/watch?v=HV6anIzrGKc

We are all a product of learning. Every skill we have; everything we know; everything we believe and everything we do has
been learned throughout the course of our lives. Some of us learn best by studying graphs and charts, some through visual
presentations, and some by reading detailed text books. It is important that we receive information in a format that works for
us as individuals! That’s why at Xmo Strata we use a variety of communication platforms such as bulletins, newsletters,
videos etc. However, if you feel there is a better way for us to share health and safety information, please let us know.
Ultimately, your safety is in your hands – but we will do all we can to keep you well informed!