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Health, Safety & Environmental Bulletin No 85

S Martin - 10 April 2008

Benefits of Near Miss Reporting

At this month’s health, safety & environmental steering meeting, we reviewed the
excellent progress being made by “most” field based teams on near miss reporting.

As a reminder, a “near miss” or “incident” is an unplanned event that given slightly different
circumstances could have resulted in loss, damage or injury.

In 2007, we achieved a 350% increase in near miss reporting and so far in 2008, we have
improved by 61% against the same period last year.

14
Reported Near Misses
12

10

8

6

4

2

0
Mar-05 Sep-05 Mar-06 Sep-06 Mar-07 Sep-07 Mar-08

So far this year, below are just a sample of the value that our employees have contributed to
our customers:-

Paul and Tom Slater have extinguished a smouldering litter bin on a petrol filling station that
was very close to combustion; the cost to the customer could have been more than £400,000,
not to mention potential fatalities and bad publicity.

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