Rooting Out The Truth

Rooting Out The Truth

Rooting Out The Truth

05 September 2013

Sign installation and maintenance company Xmo Strata has analysed the basic root causes of more than 1,500 potential safety incidents on filling station forecourts.

The process, known as ‘Proactive Incident Analysis’, is designed to ensure that the causes of incidents are clearly understood.

“There is no point in making assumptions about an incident and implementing ‘reflex action’ solutions which may fail to address the real cause and – at worst – make the situation worse,” said Managing Director Steve Martin.

“Safety professionals use Proactive Incident Analysis to ensure that any solutions designed to prevent a repeat of an incident spring from an informed and objective assessment of the real facts.”

The analysis is too complex to sum up in simplistic black and white terms but the results offer both good news and bad.

The positive news is that the industry as a whole is becoming increasingly professional in reporting incidents and more data is available to analyse than would have the case 5-10 years ago.

“There an increasing number of well-trained oil company executives and facilities management staff who are demanding more of suppliers,” said Mr Martin.

“At the same time, the suppliers and contractors themselves are becoming much better at ensuring that crews have the right tools for the job and the training to use them.

“They are setting higher work standards for employees, which in turn tends to reduce the number of occasions on which tools and equipment are abused or procedures ignored.”

The bad news is that the recession has led to reduced maintenance regimes in some areas. Companies are also buying cheaper components and materials, resulting in greater cost in the long run – and the risk of accidents.

“Cheaper components have a shorter life and will tolerate less wear and tear,” said Mr Martin. “Cheaper safety oversight sends a signal that safety is something that is only taken seriously when cash is plentiful.

“Reduced maintenance regimes tend to simply shift the emphasis from planned maintenance, in which problems are prevented, to reactive maintenance, in which you wait for the problem to actually happen before fixing it. That has obvious safety implications.”

The analysis – along with other data gathered by the company – is used to inform in-house safety strategies, training and briefings and to provide high calibre, informed advice to customers.

You can learn more about Xmo Strata – and its approach to safety – by watching any one of several videos on the company’s YouTube channel –


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